GPTW
Data Analytics

Optimizing the Scoring Model in Employee Experience Analytics

Employee experience data was analysed for GPTW to optimise the scoring model and the reporting process.

Turkey
Results
Scoring Model Optimised
Repeatable Analysis Workflow

Results

Scoring Model Optimised
Consistent and comparable scoring
Repeatable Analysis Workflow
Standardised the previously manual steps

Challenges

The employee experience data was multi-dimensional; manual analysis was slow and not repeatable.

Scoring had to stay consistent and comparable across different breakdowns.

Solutions

Data Preparation and Quality Control

  • Cleaning and standardising the raw data
  • Detecting missing and inconsistent records

Scoring Model Analysis and Optimisation

  • Statistical review of the existing scoring logic
  • Revisiting dimension weights and breakdowns
  • Validating results for consistency

Analytical Reporting

  • Visualising findings for decision makers
  • Establishing a repeatable analysis workflow
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